Course Description

This course introduces the participants to risk-based thinking from an international standards perspective. The participant will learn risk concepts from ISO 31000 and ISO 9000 and become familiar with historic risk management approaches as well as some of the current preventive and corrective risk tools that may be used in the ISO conformity assessment arena, specifically within the requirements ISO/IEC 17025:2017 and the ALACC Guidelines. 

Learning Outcomes

After successful completion of the course, the participant will be able to:  

  1. From memory, identify and describe the three components identified in ISO/IEC 17025 that drive customer confidence; 
  2. Given a diagram of the Process Approach, describe the components; 
  3. Define risk; 
  4. Describe the 3 components for risk assessment; 
  5. Identify the 4 phases of risk management; and 
  6. Given various tools for identifying and evaluating risk, apply the tools under given scenarios. 


Participants should bring laptops with a spreadsheet application, such as Excel.